Connect the systems the work depends on.
Build integrations around the evidence, tools and approvals of one process. Define each connection by what the worker needs to read, prepare or change.
- 01
Source systems
Identify the records required for the case.
- 02
Scoped connection
Define identity, permissions and data handling.
- 03
Case workflow
Connect evidence and permitted actions.
Process context
Connect a specific need to a specific source.
A worker may need a document repository, case system or ERP record. Map the required fields and source owner first. Connector availability and implementation scope are confirmed during assessment.
- Documents and controlled records
- Case and workflow systems
- ERP and master data
- Communication and approval channels
Control boundary
Design for the unavailable system.
Define what happens when data is stale, a source is unavailable or a write only partly succeeds. Separate read access from write authority, and preserve enough context for a person to resolve the exception.
- Read only the required data
- Approve consequential writes
- Reconcile failures before retrying
Explore further
Continue exploring.
Start with one boundary you can test.
Tell us which agents, systems and decisions need control. We will define the scope and evaluation criteria together.
Talk to Intelliger