Make the decision path visible.
Operational decision graphs connect evidence, rules and exceptions to the person responsible for the next step. They give your team a concrete process model to review.
- 01
Source evidence
Identify the records a decision depends on.
- 02
Decision criteria
Make conditions and exception paths explicit.
- 03
Accountable decision
Connect each branch to a responsible role.
Process context
Map the cases that change the route.
Start with the approved procedure, then add the cases your practitioners find difficult. Missing records, conflicting observations and unusual conditions should have a visible place in the graph.
- Approved procedure
- Evidence hierarchy
- Exception conditions
- Decision owner
Control boundary
Review a change before it changes the work.
Keep the source, reviewer and version with each material change. Replay representative cases before release, including cases where the right response is to stop and ask a specialist.
- Review the proposed branch
- Evaluate representative cases
- Approve the process version
Explore further
Continue exploring.
Related solutions and resources
Start with one boundary you can test.
Tell us which agents, systems and decisions need control. We will define the scope and evaluation criteria together.
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