Human control
Put authority at the point of action.
Configure what the worker can read, prepare and execute, then place approval and escalation exactly where professional or regulated judgement is required.
The question
Who has authority when the case, risk or proposed action changes?
Authority assigned
Approval gates enforced
Exceptions routed with context
Actions attributable
Control at runtime
Human oversight works only when it is designed into the process.
01A generic approval button at the end of an automated workflow is not enough. The worker must know which decisions require which role, what evidence that person needs and what happens when authority is unavailable or the case is unfamiliar.
02Intelliger applies those rules while the case is running. The worker can continue routine preparation, pause before a consequential action or escalate immediately when its conditions no longer hold.
Authority path
Apply control before the action, not after it.
The runtime evaluates authority and risk as the case moves through the process.
- 01
Identify
Resolve the worker, operator, role and case context.
- 02
Evaluate
Check the proposed action against policy and authority.
- 03
Prepare
Assemble evidence and unresolved questions for review.
- 04
Approve or return
Let the accountable role decide the next state.
- 05
Execute and record
Perform only the approved action and retain its history.
Accountable authority
Match the control to the consequence.
The organisation defines which decisions remain human, which actions can be delegated and which conditions always trigger escalation.
Worker responsibility
Define authority in operational terms.
Controls are assigned to roles, actions, case types and risk conditions rather than buried in prompt instructions.
Role authority
Specify which accountable role can approve each decision or action.
Action limits
Constrain systems, operations, values and time windows available to the worker.
Approval context
Present evidence, reasoning, uncertainty and the proposed action together.
Exception routing
Send unfamiliar or high-risk cases to the right specialist with context intact.
Accountable role
Human judgement and approval
Decisions with material, regulated or professional consequences stay with the named accountable role.
Measure whether oversight is timely, informed and effective.
Good control prevents unauthorised action without turning every routine case into manual review.
- 01Approval turnaround
- 02Escalation precision
- 03Unauthorised actions
- 04Returned cases
- 05Context completeness
- 06Override rate
Choose your next question
Connect authority to the full operating record.
Define the boundary
Bring one process where authority cannot be ambiguous.
We will map its roles, approval gates, action limits and escalation conditions before any automation is introduced.