Baseline the work
Measure the current process and identify where evidence gathering, specialist reasoning and handoffs consume effort.
Operational AI Launch
Prove one process before rollout.
Select one complex process, establish its current performance and test a specialised worker with routine cases, known exceptions and cases that require expert escalation.
The question
What do we get, what do we provide and how do we decide?
01
What is included
02
What your team provides
03
How the pilot is controlled
04
What the final report decides
Commercial starting point
Make the first commitment small enough to judge properly.
01The launch covers one process, the evidence it uses, the approval route and the measures that determine whether the worker is worth expanding.
02Before configuration begins, both sides agree the scope, required access, customer responsibilities, security constraints and conditions that would stop the work.
Launch path
Move from today’s workload to a documented decision.
The work progresses through explicit customer review points.
Qualify
Confirm process fit, ownership, evidence and readiness.
Baseline
Measure current work and agree success criteria.
Configure
Build the worker, integrations, controls and evaluations.
Pilot
Run representative real cases under controlled authority.
Decide
Review the outcome report and choose the next scope.
Launch depth
Prove the standard path, the difficult path and the stopping point.
A launch begins with one operational problem and ends with evidence about where the worker creates value. Representative cases include routine work, known exceptions and cases it should refuse or escalate.
Build the intelligence
Combine internal procedure with verified expert case knowledge, tools, authority limits and an evaluation suite.
Run controlled cases
Compare outcomes, inspect corrections and document the worker scope that has actually been demonstrated.
The launch is a decision instrument. It establishes the credible production boundary and the knowledge still needed before expansion.
Customer contribution
Your process owner and experts are part of the work, not approvers at the end.
The customer and Intelliger agree responsibilities before configuration begins.
Worker responsibility
A launch produces four things your team can inspect.
The exact commercial scope is confirmed for each organisation and process.
Process assessment
Map the baseline, stages, systems, experts and approval points.
Worker configuration
Build the procedure, evidence model, integrations and authority limits.
Evaluation suite
Test representative cases, exceptions and known failure modes.
Controlled pilot
Run selected real cases with an agreed human-control model.
Accountable role
Human judgement and approval
Decisions with material, regulated or professional consequences stay with the named accountable role.
A named process owner
Available subject-matter experts
Representative sample cases
System and security contacts
Agreed success measures
Authorised pilot reviewers
Launch report
End with the result, the limits and a clear recommendation.
The report compares the controlled pilot with the agreed baseline and identifies what would be required to expand.
- 01Cycle time
- 02Human minutes
- 03Completeness
- 04Correction rate
- 05Throughput
- 06Escalation rate
Start with fit
Bring the cases your experts consider easy, typical and difficult.
We will assess whether the process is suitable for a controlled operational AI launch.