Operational AI workers

Give one operational process to a worker, not a general assistant.

An Intelliger worker is configured to handle defined casework across your existing systems. It prepares the result, stops at agreed boundaries and routes decisions to the people who own them.

Assess a Process See How It Works

The operating model

The product is the completed workflow, not access to a model.

Choose a recurring process with a clear owner. Together, we define the records the worker may use, the checks it performs, the actions it may prepare and the decisions that stay with your team.

When a case arrives, the worker follows that operating boundary from intake to handoff. Exceptions are not hidden: they are routed with the evidence and unresolved questions attached.

Case flow

See where responsibility changes hands.

Every stage has inputs, completion criteria and a named control point.

Stage 01

Receive

Open the case and identify its applicable procedure.

Process continuity

The record moves forward to assemble.

Next stage

Control boundary

Qualified people retain the decisions that require accountability.

Authority is configured by process, role, case type and risk. The worker can start read-only and gain controlled actions only after evaluation.

Worker responsibility

Define the job in terms a process owner can approve.

A deployable worker has four concrete responsibilities. Each can be tested on past cases before it touches live work.

Read the case

Collect relevant records, messages, procedures and prior events from approved sources.

Apply the procedure

Follow defined checks, evidence requirements, decision criteria and exception paths.

Prepare the action

Draft findings, requests, recommendations or system updates within its assigned authority.

Escalate the exception

Route ambiguous, high-risk or incomplete cases to the right authorised person with context.

Decision gate

Accountable role

Human judgement and approval

Decisions with material, regulated or professional consequences stay with the named accountable role.

Approval gates for consequential decisions

Role-based authority and escalation

Evidence-linked outputs for review

Versioned procedures and evaluations

Read-only, human-in-the-loop and controlled-action modes

Recorded case and workflow events

Baseline first

Decide in advance what would make the launch worth continuing.

Agree the baseline before deployment and compare performance on representative cases.

01Cycle time
02Human minutes
03Completeness
04Correction rate
05Throughput
06Escalation rate

Choose your next question

Bring a process with a clear owner and a visible cost.

We will map the work, its systems, its approval points and the evidence needed to prove an operational result.

Assess a Process View the Platform